Education: B.S., Boston University; MBA, Harvard
University; D.B.A., Boston University
Jeanne M. Liedtka is a faculty
member at the University of Virginia's Darden Graduate School of Business and
former chief learning officer at United Technologies Corporation, where she was
responsible for overseeing all activities associated with corporate learning and development for the Fortune 50 corporation, including executive
education, career development processes, employer-sponsored education and
learning portal and web-based activities.
At Darden, where she formerly
served as associate dean of the MBA program and as executive director of the
Batten Institute, Jeanne works with both MBAs and executives
in the areas of design thinking, innovation and leading growth. Her passion is exploring how organizations can engage employees at
every level in thinking creatively about the design of powerful futures.
Her current research focuses on design-led innovation in the government and social sector, as does her forthcoming book, Designing for the Greater Good. Her previous books include: The Catalyst; How You Can Lead Extraordinary Growth(winner of the Business Week best innovation books of 2009); Designing for Growth: A Design Thinking Tool Kit for Managers(winner of the 1800 CEO READ best management book of 2011)
and its accompanying field guide, The Designing for Growth Field Book: A
Step by Step Guide, The Physics of Business Growth: Mindsets,
System and Process and Solving Business Problems with Design
Thinking: Ten Stories of What Works.
Selected Publications
Liedtka, J.M. "Evaluating the Impact of Design Thinking in Action."
Academy of Management Proceedings. Vol. 2017. No. 1. Academy of Management, 2017.
Liedtka, J.M. "Democratizing Innovation in Organizations: Teaching Design Thinking to Non‐Designers."
Design Management Review 28.3 (2017): 49-55.
Liedtka, J.M. "Design as a Social technology, " Conference proceedings of the 2017 Design Management Academy: Research perspectives on creative intersections." (2017): 1-456.
Liedtka, J.M. "Linking Design Thinking with Innovation Outcomes through Cognitive Bias Reduction,"
Journal of Product Innovation Management,
32, 6: 925-938, 2015.
Liedtka, J.M."Perspective: Linking Design Thinking with Innovation Outcomes through Cognitive Bias Reduction,"
Journal of Product Innovation Management, (2014).
Bohemia, E., Rieple, A.,
Liedtka, J.M., Cooper, R. "Proceedings of the 19th DMI: Academic Design Management Conference: Design Management in an Era of Disruption."
Liedtka, J.M."Innovative Ways Companies are Using Design Thinking,"
Strategy & Leadership, Vol. 42, no. 2, 40-45.
Liedtka, J.M., A. King and K. Bennett.
Solving Problems with Design Thinking: Ten Stories of What Works. New York: Columbia Business Press, (August 2013).
Liedtka, J.M. and B. Parmar. "Moving Design from Metaphor or Management Practice,"
Journal of Organizational Design, Vol. 1, no. 3 (Dec 2012), p. 51-57.
Liedtka, J.M. and T. Ogilvie. "Helping Managers to Discover Their Appetite for Design Thinking,"
Design Management Review,(2012), p. 7-13.
Liedtka, J.M."Learning to Use Design Thinking Tools for Successful Innovation,"
Strategy and Leadership, Vol. 39, no. 5, (2011), p. 13-19.
Liedtka, J.M., S. Carr, A. Halliday, A.C. King and T. Lockwood. "The Influence of Design Thinking in Business: Some Preliminary Observations,"
Design Management Review, Vol. 21, no. 3, (Summer 2010), p. 58-63.
Liedtka, J.M."Business Strategy and Design: Can This Marriage Be Saved?"
Design Management Review, Vol. 21, no. 2, (June 2010), p. 6-11.
Liedtka, J.M."Beyond Strategic Thinking: Strategy as Experienced and Embodied," Chapter 7 in
Disruptive Business, Alexander Manu, Gower Publishing, (August 2010), p. 153-167.
Liedtka, J.M."
Strategy as Design," DOM Research Lab Publication, M. Mr. Shamiyeh (Editor) Volume 4, (2010).
Liedtka, J.M., R. Rosen and R. Wiltbank. "Getting to Growth: The Organization as its Own Worst Enemy,"
Ivey Business Journal, Vol. 73, no. 2, (March/April 2009).
Carr S.,
J.M. Liedtka, R. Rosen and R. Wiltbank. "In Search of Growth Leaders,"
Wall Street Journal Business Insight series, (July 7, 2008), R4.
Liedtka, J.M."Strategy Making and the Search for Authenticity,"
Journal of Business Ethics, Vol. 80, no. 2, (June 2008), p. 237-248.
Selected Books
Liedtka, J.M. with R. Salzman and D. Azer.
Design Thinking for the Greater Good: Innovation in the Social Sector. New York: Columbia Business Press, (2017).
Liedtka, J.M., A. King and K. Bennett.
Solving Problems with Design Thinking: Ten Stories of What Works. New York: Columbia Business Press, (August 2013).
Liedtka, J.M. and E.D. Hess.
The Physics of Business Growth: Mindsets, System and Processes. Stanford University Press, (2012).
Liedtka, J.M. and T. Ogilvie.
Designing for Growth: A Design Thinking Toolkit for Managers. New York: Columbia University Press. (2011).
Liedtka, J.M., R.H. Rosen and R. Wiltbank.
The Catalyst: How You Can Become an Extraordinary Growth Leader. Crown Business, (2009).